What is Opera Property Management System?

Opera Property Management System (Opera PMS) is one of the world’s most recognized hotel software solutions used by leading hotels, resorts, and hospitality brands to manage daily operations, guest services, and reservations. Developed by Oracle Hospitality, Opera PMS streamlines the guest experience while offering powerful tools for front-desk management, housekeeping, billing, and reporting.

Why is Opera PMS Popular in the Hotel Industry? Opera Property Management System

Opera PMS has earned global acclaim due to its comprehensive feature set, scalability, and customization. It is widely adopted by major hotel chains, including Marriott, Hilton, and Hyatt, and is also used in boutique hotels seeking a robust system.

Whether you’re managing a luxury hotel, conference center, or a multi-property chain, Opera’s functionality supports every level of operation.

Key Features of Opera Property Management System

🏨 Centralized Reservation System

• Handles individual and group bookings

• Integrates with OTAs (Online Travel Agencies)

• Real-time availability and rate control

🛎️ Front Desk Management

• Check-in, check-out, room assignment

• Walk-in reservations

• Room upgrades and late checkouts

🧹 Housekeeping Management

• Track room status (clean, dirty, inspected)

• Assign tasks to housekeeping staff

• Instant status updates for front desk

💳 Billing and Invoicing

• Split folios for shared payments

• Accept multiple payment types (credit card, cash, loyalty points)

• Integration with POS systems and third-party apps

📈 Reporting and Analytics

• Real-time occupancy reports

• Guest profiles and trends

• Revenue management tools

🧑‍💼 Staff Role Management

• Role-based access controls

• Track performance and shift management

• Audit trails for all user activity

Opera Cloud vs On-Premise : Opera Property Management System

Opera is available in two major configurations:

Opera PMS Integration Capabilities : Opera Property Management System

Opera PMS is renowned for its interconnectivity, allowing seamless integration with:

• POS Systems (restaurant, bar, spa)

• CRM Platforms (guest communication, loyalty programs)

• Revenue Management Systems

• Channel Managers

• M-Pesa and other local payment gateways (via third-party connectors)

At Kayapro360, we help hotels in Kenya integrate with global PMS platforms like Opera to improve local usability, including payment integrations and regulatory compliance.

Advantages of Using Opera PMS : Opera Property Management System

• ✅ Trusted by top hotel brands

• ✅ Comprehensive and enterprise-ready

• ✅ Multi-language and multi-currency support

• ✅ Scalable for single hotels or global chains

• ✅ Real-time guest profile management

• ✅ Mobile and self-check-in options

Opera Property Management System in Kenya

While Opera PMS is used globally, its adoption in Kenya and East Africa has been growing, particularly among international hotels and luxury resorts. However, due to cost and complex implementation, many small-to-mid-size hotels opt for local PMS solutions like Kayapro360 that are tailored for:

• M-Pesa Integration

• Local Taxation (KRA compliance)

• Affordable pricing

• Quick onboarding and support

• Offline support in rural locations

Opera PMS is excellent for high-scale properties, but Kayapro360 Hotel PMS is ideal for hotels seeking similar functionalities at a fraction of the cost, with local customer support and personalized onboarding.

Comparing Opera PMS vs Kayapro360 PMS

Final Thoughts

Opera Property Management System is a powerful hotel PMS that excels in managing large, complex hospitality operations. If your hotel requires enterprise-grade capabilities, international compliance, and integration with global systems — Opera is a reliable solution.

However, for many hotels in Kenya, East Africa, and the SME hospitality sector, Kayapro360 offers the same streamlined experience with greater affordability, local relevance, and full M-Pesa support.

Frequently Asked Questions (FAQs)

❓ Can Opera PMS be integrated with Kayapro360?

While Opera and Kayapro360 are separate systems, Kayapro360 can support data migration or custom API integration if you are transitioning from Opera.

❓ Does Opera support self-check-in?

Yes. Opera PMS integrates with self-check-in kiosks and mobile key solutions.

❓ Can I run Opera PMS on mobile?

Opera Cloud is accessible via mobile devices. The on-premise version requires remote desktop or VPN.

❓ Is Kayapro360 an alternative to Opera PMS?

Yes. For hotels looking for a simpler, faster, and more affordable solution with local support, Kayapro360 is a great alternative.